Terms and Conditions

Last updated: February 2026

1. Agreement Scope and Definitions

These Terms and Conditions govern your use of the Xavier MINALI Consulting website (www.xavierminali.com) and the information provided about our consulting services. By accessing this website or engaging with our content, you agree to be bound by these terms.

Xavier MINALI Consulting

Business address: Toulouse - France
Contact: Contact Form

Definitions:

• "We," "us," "our": Xavier MINALI Consulting
• "You," "your": The website user or potential client
• "Services": Digital transformation consulting services offered through the RESONANCE™ Framework
• "Content": All website materials, including proprietary frameworks and methodologies

2. Website Usage and Data Protection

A. Permitted Use

• Browse and access information for legitimate business purposes
• Download publicly available resources for internal use only
• Submit inquiries through designated contact forms
• Share website content with proper attribution

B. Data Processing (GDPR Compliance)

When you submit information through our contact forms, we process personal data in accordance with:

• Legal basis: Legitimate business interest for client relationship management
• Data processed: Name, company, email, phone, project requirements
• Retention period: 36 months from last contact or until withdrawal of consent
• Your rights: Access, rectification, erasure, portability, and objection under GDPR Articles 15-21
• Data transfers: Limited to EU-based service providers with adequate protection

C. Prohibited Activities

• Unauthorized copying, redistributing, or reselling proprietary content
• Attempting to reverse-engineer the RESONANCE™ Framework
• Using automated systems to extract website data without written permission
• Submitting false information or impersonating other entities
• Any activities violating EU digital services regulations

3. Intellectual Property Rights (Enhanced Protection)

A. Proprietary Framework

The RESONANCE™ Framework is protected intellectual property under French and EU law:

• Trademark protection: RESONANCE™ is a registered trademark
• Copyright protection: All methodology, processes, and documentation
• Trade secrets: Implementation approaches and diagnostic tools
• Licensing: Available only through authorized consulting engagements

B. Content Ownership

All website content is protected by French copyright law and EU directives. Unauthorized reproduction constitutes infringement under EU Copyright Directive 2019/790.

4. Service Descriptions and Professional Standards

A. Professional Qualifications

Xavier MINALI brings 15+ years of international experience in digital transformation, with expertise across France, Japan, Australia, and the UK. Services are delivered according to professional consulting standards.

B. Service Offerings

Our website describes four primary service levels:

C. Performance Disclaimers

While our methodology is based on proven principles and documented case studies, specific outcomes depend on organizational commitment, market conditions, and implementation quality. No guaranteed financial results are promised.

5. Consultation Process and Client Obligations

A. Initial Consultations

Complimentary consultations are offered to assess mutual fit and organizational readiness. These consultations:

• Do not constitute formal advisory relationships
• Are confidential but not subject to professional privilege
• May result in general guidance on transformation approaches
• Require separate agreements for formal engagements

B. Client Responsibilities

Potential clients must:

• Provide accurate organizational information
• Confirm authority to engage consulting services
• Respect confidentiality of discussed methodologies
• Comply with applicable business regulations

6. Limitation of Liability (EU Law Compliance)

A. Service Limitations

Information on this website is provided for informational purposes. Under French Civil Code and EU consumer protection directives:

• We exclude liability for indirect or consequential damages
• Our liability is limited to direct damages up to the value of services contracted
• Force majeure events excuse performance obligations

B. Website Disclaimers

We are not liable for:

• Technical issues, interruptions, or data loss
• Content accuracy or completeness beyond professional standards
• Third-party website content or services

7. Dispute Resolution and Governing Law

A. Applicable Law

These terms are governed by French law and EU regulations. Any disputes will be resolved through:

1. Mediation: Professional mediation services in Toulouse
2. Arbitration: Chamber of Commerce arbitration if mediation fails
3. Courts: Tribunal de Commerce de Toulouse for commercial disputes

B. Consumer Rights

EU consumers retain all rights under applicable consumer protection directives, including cooling-off periods for distance contracts.

8. Updates and Modifications

A. Change Notifications

Material changes will be communicated via:

• Website notifications with 30 days' advance notice
• Email notifications to registered users
• Updated effective dates clearly displayed

9. Contact and Complaints

A. Data Protection Officer

For GDPR-related inquiries: [DPO contact information]

B. Professional Standards

Complaints about professional services may be directed to relevant French professional bodies.

10. Acceptance and Enforceability

By accessing this website, you acknowledge reading and accepting these terms. If any provision is deemed unenforceable, the remaining provisions continue in effect.

Severability Clause: Invalid provisions are severed without affecting the remaining terms' validity.

These terms protect both our intellectual property and your interests as a potential client. They ensure transparency about what our website offers and what actual consulting engagements require.